LEGAL & PRIVACY
Privacy Policy
INDONESIA
The purpose of this Privacy Policy (the "Policy") is to describe how PT Luvitasindo, a limited liability company established under the laws of the Republic of Indonesia, collects, uses, discloses or otherwise processes personal information about its clients and prospects ("you" or "your") in order to provide you with the best possible service.
LV collects, stores, processes, uses and discloses personal information about you in connection with your use of LV web sites, LV apps, your use of our connected products (if and when available), or when you visit our stores or visit our social media pages, in your jurisdiction.
1. WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT?
For the purposes described in this Policy, LV may collect the following categories of personal information:
- Identification and Contact information (such as name, address, phone number or e-mail address).
- Demographic information like your gender and birthday.
- Your image when you visit our stores (as CCTVs are in place), or your voice when you call LV Clients Services.
- Preferences and interests which you choose to disclose in the course of your contacts.
2. HOW DO WE USE YOUR PERSONAL INFORMATION?
We may collect or use the information described above for the purposes specified at the time of collection or hereafter in this Policy:
- To improve our understanding of your interests and concerns, and to improve our products and services.
- To provide you with our goods and/or services requested by you, to process your order, and manage your complaints.
- For security purposes: to protect our company, our customers, and our websites against fraud or theft.
3. WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?
We do not disclose or otherwise share your personal information we collect, except with companies within our Group of Companies, authorized service providers, and agents who perform services on our behalf.
4. TRACKING TOOLS AND USE OF COOKIES
We may collect certain information through cookies, web beacons, and other automated means to facilitate your browsing, remember your preferences, and analyze website traffic activity.